Return & Refund Policy

Last Updated: June 2026

At BhoomiBharat, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Eligibility

Customers may request a return if:

  • The product received is damaged during transit.
  • The product received is defective or faulty.
  • The wrong product was delivered.
  • The product is significantly different from its description.

To be eligible for a return:

  • The request must be submitted within 7 days of delivery.
  • The product must be unused and in its original condition.
  • The product must be returned with original packaging, labels, accessories, and invoice.

Non-Returnable Items

The following items may not be eligible for return:

  • Used or damaged products caused by customer handling.
  • Products returned without original packaging.
  • Customized, special-order, or made-to-order products.
  • Clearance, sale, or promotional items unless received damaged or defective.

How to Request a Return

Customers can request a return by contacting our support team.

Please provide:

  • Order number
  • Customer name
  • Reason for return
  • Photos or videos showing the issue (if applicable)

Contact: support@bhoomibharat.com

Return Approval Process

  • Our team will review the request and supporting information.
  • If approved, return instructions will be shared with the customer.
  • BhoomiBharat reserves the right to reject return requests that do not meet the eligibility requirements.

Refund Policy

Refunds may be issued when:

  • A return request is approved and the returned product passes inspection.
  • An order is cancelled before shipment.
  • A product is unavailable after payment has been completed.

Refund Method:

  • Refunds will be processed to the original payment method used during purchase.
  • Processing times may vary depending on the customer's bank or payment provider.

Refund Timeline:

  • Approved refunds are generally initiated within 5–10 business days after return approval or product inspection.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.
  • Provide clear photos or videos of the product and packaging.
  • Our team will evaluate the issue and provide a suitable resolution.

Return Shipping

  • If the return is due to an error by BhoomiBharat, return shipping costs may be covered by us.
  • For other approved returns, shipping charges may be deducted from the refund amount where applicable.

Cancellation and Refund

  • Orders cancelled before dispatch are generally eligible for a full refund.
  • Orders already shipped may not qualify for cancellation and will be subject to return eligibility conditions.

Policy Updates

BhoomiBharat reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page.

Contact Us

For any return or refund-related questions, please contact:

BhoomiBharat

A-7 Pushkar Industrial Hub, Opp. Gayatri Exotika, Lambha, Ahmedabad, Gujarat – 382405

Email: support@bhoomibharat.com